• 1. Privacy Policy

  • 2. Consent to this Privacy Policy

  • 3. Personal data

  • 4. Collection of personal data

  • 5. Use of collected data on the Michelin website

  • 6. Recipients of personal data

  • 7. Storage of personal data

  • 8. Right to information, correction, deletion and revocation

  • 9. Data security

  • 10. Cookies

  • 11. International transfer of personal data

  • 12. Interactive Services

  • 13. Minors

  • 14. Links to websites of third parties

  • 15. Changes

  • 16. Responsible office and contact

We welcome you to our website and are pleased about your interest in our company. The protection of your personal data is important to us. Therefore we inform you hereby, what happens with the resulting data and which safety measures are taken on our part.


Michelin is committed to protecting the personal data of visitors and users of Michelin websites.

This document describes the treatment of personal data collected by Michelin, the purposes for which they may be used and the persons for whom they are intended.

However, each Michelin website has a specific objective and its own individual characteristics. If a particular Michelin website collects additional personal data, you will be informed on this website.


By using this website, you consent to this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this website or provide any personally identifiable information.


In general, you can visit Michelin websites without having to disclose your personal data.

Michelin may ask you to provide your personal information in order to better understand your needs, for example for correspondence purposes, to respond to a request, to collect your application, etc. Michelin may ask you to provide your personal information to us for the purpose of processing your request.

Such information may include your contact information (name, address, telephone number, e-mail address, etc.) and other specific information, including your username and password. For information on how Michelin treats your personal data in connection with your application, please refer to the Applicant Privacy Policy on this website.


Michelin will collect your personal data exclusively for specific, explicitly stated and legitimate purposes. Your data will only be processed for the purposes described at the time of collection.

If Michelin collects personal data, Michelin will inform you as the data subject at the latest at the time of collection and in any case before use within the framework of the defined purposes.

Michelin undertakes to process only personal data that are appropriate, relevant and proportionate to the purposes for which they are collected. Michelin will take all necessary measures to ensure that personal data are processed correctly and updated as necessary.


Michelin uses your personal data exclusively for the purposes for which they were collected.

For example, Michelin may request your personal data to:

  • Inform you about products and services

  • Carry out and keep track of your transactions

  • To give you permission to use the interactive functions of the website

  • Communicate with you and establish a business relationship 

  • Enter and process your application.

Michelin is not permitted to use your personal data for marketing purposes without your prior consent.


The recipients of your personal data are limited exclusively to a certain group of persons who process them within the scope of the defined purposes.

Michelin may share your personal data with the suppliers or service providers that Michelin uses to process your request. These suppliers and service providers are contractually bound to keep the personal data they receive confidential and use your personal data only for the purpose of providing the services requested.

Michelin is not permitted to sell, rent or transfer your personal data to third parties without your consent, unless a court or administrative order has been issued in this respect. This is to comply with applicable law or to protect the rights and property of Michelin.


Michelin will not store your personal data for longer than necessary for the purposes for which it was collected or in accordance with applicable law.


You can ask Michelin at any time for information relating to your personal data.

You have the right to access, rectify, modify, oppose, limit the processing and delete the data concerning you and you may request the transfer of your data. In the case of commercial advertisements or subscriptions to one of our newsletters, you can also exercise your right of withdrawal directly via the e-mail you receive, without stating any reasons.

To exercise your rights, please also contact the company data protection officer for Germany and Austria at Michelin Reifenwerke AG & Co. KGaA, Michelinstraße 4, 76185 Karlsruhe or by e-mail You can assert your right of complaint with the State Data Protection Commissioner for Baden-Württemberg. Further information is available at:

For Switzerland, please contact Michelin Suisse SA, Route Jo Siffert 36, 1762 Givisiez,


Michelin has implemented the necessary measures to protect the security and integrity of your personal data. Access to personal data is limited to those employees and service providers who have been trained and made aware of the need to maintain data confidentiality.

Michelin guarantees that your personal data will not be altered or damaged and that it will not be accessible to unauthorised third parties.


In order to improve the services provided to visitors and users on the website, Michelin uses cookies that collect information about your usage patterns. Cookies are files stored on your hard drive by your web browser when you visit a website. Cookies may, in certain circumstances, be used to identify you personally, either directly (for example, with an e-mail address) or indirectly (for example, with a unique identification code of a cookie, an IP address or the identification code of a device). The data stored may include the pages you have visited, the date and time of your visit and other tracking information.

You can configure your browser to notify you when cookies are used so that you can accept them. You can also configure your browser to disable cookies.

For more information, see the Cookie Policy.


Michelin is an international group with databases in the various countries in which it operates. Michelin may transfer your personal data within the group to one of its databases or to its external partners outside your home country.

As the scope of data protection varies worldwide, we do not transfer your personal data to Michelin Group companies or to third parties outside the European Union, unless these companies offer the same or a similar level of protection for personal data. For transfers within the Michelin Group, the Group applies internal policies for the transfer of personal data to countries outside the European Union (EU) or the European Economic Area.

Transfers of data to suppliers outside the Group are governed by contracts that include the European Commission's standard clauses to ensure a similar level of protection as in your home country.


Certain Michelin web pages contain interactive functions, including chats, forums, etc. If you wish, you can use these interactive functions by filling in a registration form. This form requires you to provide certain personal information, including your name, address, telephone number and e-mail address. This personal data is collected and processed in order to improve the interactive services and to meet your requirements.

Users who have signed up for these services may access the information provided upon registration and correct or delete the information provided at any time.


If you are a minor, we ask you to provide personal information only with the permission of your parents.


The Michelin website may contain links to third party websites. Michelin shall delete such links immediately if it is brought to Michelin's attention that the contents of the website do not comply with the applicable legal system. We recommend that you check the data protection guidelines of third-party websites before using them or providing them with personal data.


This Privacy Policy was updated on 22 March 2019. We will post any changes on this page. These will take effect from the date of publication. Please check this page periodically for changes.


Do you have any questions about data protection? Then please contact our data protection officer at the responsible office:

Michelin Reifenwerke AG & Co. KGaA

For the attention of the Data Protection Officer

Michelinstraße 4

76185 Karlsruhe

Phone +49 (0)721-530-2370

Fax +49 (0)721-530-2319


Date: October 2019